Marketing Operations Manager - Eataly Los Angeles

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Marketing Operations Manager supports the planning and execution of the marketing strategy at the store level, not limited to: events, education, community relations, and graphics. Reports directly to the Director of Store Operations and reports functionally to the Director of Marketing. Manages the in-store Marketing team.

Compensation

- The pay range for this role is USD $80,000-$90,000 annually

Responsibilities

Partners with Corporate Marketing and Store Director to execute a comprehensive marketing strategy designed to drive awareness, traffic and sales; Collaborates with the corporate Marketing Team to understand the national marketing programs and develop related local marketing activities, in addition to store-specific initiatives and projects; Ensures the defined strategies and initiatives are correctly executed at the store level according to the agreed upon timelines, budgets and goals; Ensures in-store communication is up to standards and follows the brand guidelines; On occasion utilizes the tools and systems provided to produce in-store signage (i.e. events materials, campaign posters,..) and oversees in-store installations (signage, VM, etc); On occasion produces store-related social media images when needed; Manages the store Events team: hires, assigns, schedules, trains, motivates, submits payroll and evaluates; Works with the Events Team , store teams and Corporate Marketing Team to define events calendar, plan and execute in-store, off-site, public and private events; Works with corporate Communications Team to ensure events and initiatives are properly promoted and communicated by providing needed details and content; Manages relationships with celebrity chefs, business partners, producers, local organizations and local authorities; Analyzes performance and reports progress to senior leadership on a weekly basis; Keeps track of marketing spent on provided system, staying within defined budget; Performs other duties as required or assigned

Requirements

Bachelor’s Degree in Business or Marketing preferred; 2+ years of experience in marketing, with prior managerial experience; Experience in the food and beverage industry preferred; Knowledge of Italian cuisine and culture preferred; Exceptional verbal and written communication skills and relationship-building skills; Excellent problem-solving and business management skills; Knowledge of and contacts in the food industry; Project management skills; Organizational and time management skills; Availability to work onsite with a flexible schedule often including evenings, weekends and holidays; Ability to travel up to 10% of the time

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; 401K with match; Free family meal daily; Discounts at Eataly; Referral bonus program; and more!