Mediator

Responsibilities

Serves as a neutral facilitator in the Office for Civil Rights Compliance and Title IX; Addresses interpersonal and policy-related concerns following the conclusion of a PADH investigation; Reinforces organizational standards, promotes accountability, and supports workplace stability; Assists with Title IX compliance by facilitating informal resolutions of allegations; Designs and facilitates structured mediation dialogue sessions and intervention practices; Assesses workplace conflicts and determines appropriate mediation or alternative resolution approaches; Supports the stabilization of working relationships following HR review processes; Provides conflict coaching, individual guidance, and tailored training or micro-interventions; Maintains confidential mediation records consistent with University policy and legal requirements; Supports the development of tools, resources, and educational materials related to workplace mediation; Other duties as assigned

Requirements

Bachelor’s degree (or equivalent experience) in Conflict Resolution, Organizational Behavior, Psychology, Human Resources, Social Work, Law, or related field and 5 years of progressive experience in mediation, restorative practices, conflict resolution, organizational development, or employee relations (ideally in academic or institutional settings) required; Or equivalent combination of education and experience; Ability to facilitate difficult, emotionally charged conversations with neutrality required; Capacity to design and monitor behavior agreements and follow-up plans required; Strong emotional intelligence, cultural humility, and trauma awareness required; Excellent interpersonal, verbal, and written communication skills required; Ability to work independently, juggle multiple cases, maintain confidentiality, and exercise discretion required; Policy literacy: knowledge of nondiscrimination, harassment, retaliation, and internal investigation frameworks required; Certification or completion of formal training in mediation or restorative justice required

Nice to have

Experience in post-investigation or post-conflict reconciliation in workplaces; knowledge of harassment/discrimination investigations; familiarity with higher education systems; experience with metrics, trends, data reporting, and process evaluation; prior experience in higher education or in compliance, EEO, and/or Title IX contexts; familiarity with group systems, organizational change, or team healing practices