Medical Assistant, Full-Time

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you're triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you'll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced healthcare clinical setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

Responsibilities

Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy; Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy; Educate patients on clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism; Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards

Requirements

Completion of an accredited Medical Assistant program; Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire; At least 1+ year of experience with insurance verification and patient registration; Current Basic Life Support (BLS) certification (or ability to obtain before starting); Proven venipuncture and specimen collection skills; Must successfully pass a drug screen and criminal background check as a condition of employment; Full availability including ability to work evenings/weekends and float to nearby centers as needed

Nice to have

Urgent care or emergency room experience; EMR proficiency (Experity preferred); Comfort with payer portals (e.g., Waystar)

Benefits

Competitive pay and benefits package; Opportunities for professional growth and cross-training; Advancement opportunities (varies by full-time/PRN/part-time status)