Medical Assistant - SSC

The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices.

Responsibilities

Maintaining efficiency of patient flow; Rooming patients, taking vital signs and measurements, performing phlebotomy, administering vaccines, performing treatments and procedures as ordered by the provider; Answering practice education, counseling and performing various testing and screenings; Maintaining patients' rooms, setting up and stocking, ordering and tracking supplies; Making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork; Greeting patients and escorting them to exam rooms; Assisting with routine and non-routine procedures under supervision of MD, NP, or PA; Taking vital signs and documenting; Assisting administrative team in scheduling, processing orders, collecting encounter forms and answering telephones; Determining reason for visit or phone call and notifying medical staff; Coordinating room rotations; Receiving test results and calling patients with follow-up under direction; Cleaning instruments and equipment following infection control guidelines; Maintaining sterilizer competencies; Maintaining excellent customer service and fostering optimal patient care; Communicating schedule changes; Cross-training to assist front desk team; Mentoring new employees; Collaborating with Nursing Supervisor for evaluations; Participating in annual flu clinics; Performing safety awareness duties; Working required weekend and holiday schedule

Requirements

BLS - Basic Life Support required; Exceptional interpersonal, communication, and customer service skills; Strong clinical and judgment skills; Good organizational and prioritization skills; Ability to work successfully as a team player; Demonstrated knowledge of varied medical procedures; Extensive knowledge of anatomy, physiology and English grammar; Ability to react calmly and effectively in emergency situations; Ability to read, understand and respond to detailed oral and written instructions; Ability to communicate clearly; Ability to both lead and take direction from Nursing Supervisor; Computer proficiency through efficient use of the electronic medical record, telephone communications, e-mail, and other computer software

Nice to have

High School Diploma or equivalent; Completion of a Medical Assistant program; Experience in a clinical setting; Ambulatory cardiology experience; CMA - Certified Medical Assistant certificate