Medical Director

LifeMD is seeking a Medical Director to provide clinical leadership across our multi-vertical telehealth platform. This role holds physician-level accountability for the quality, safety, and compliance of clinical care delivered through our network of MD/DOs and nurse practitioners (NPs), and partners closely with product and clinical operations teams to shape how care is delivered at scale.

Responsibilities

Supervise, mentor, and evaluate MD/DO providers across the platform's clinical verticals; Establish and monitor performance metrics for physicians; Partner with the Clinical NP Manager to co-drive accountability for overall clinical performance; Conduct or oversee periodic chart audits and peer review; Serve as collaborating/supervising physician for NPs in states where required; Maintain compliant, up-to-date collaborative practice agreements in each applicable state; Monitor changes in state NP scope-of-practice law and adjust collaboration structures; Develop, review, and maintain evidence-based clinical protocols and treatment guidelines; Participate in clinical review of new products, service lines, and platform features prior to launch; Assess proposed new verticals for clinical appropriateness, regulatory risk, and staffing/scope-of-practice implications; Serve as clinical subject-matter expert in cross-functional product planning meetings; Identify and respond to clinical risk trends; Partner with Legal/Compliance on licensing, credentialing, and multi-state regulatory requirements; Support incident investigations and corrective action plans; Serve as a voting member of the Quality & Patient Safety Committee (QPSC); Lead or participate in root cause analyses for adverse events, near-misses, and clinical practice issues; Review and approve physician timecards and payroll submissions; Manage physician payroll, including compensation calculation, bonus/incentive structures, and resolution of discrepancies; Partner with Finance and Legal on physician compensation structure, contract terms, and payroll system administration

Requirements

MD or DO with active, unrestricted medical license; Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Emergency Medicine); 8+ years of clinical practice experience including experience in the telehealth space; Experience supervising or collaborating with NPs and/or PAs, ideally across multiple states; Familiarity with telehealth care delivery models and multi-state regulatory/licensing considerations; Demonstrated experience developing clinical protocols or guidelines; Comfort operating in a fast-moving, multi-vertical environment where protocols and products evolve quickly; Strong cross-functional collaboration skills, particularly with the Clinical NP Manager and Product teams; Ability to translate clinical judgment into scalable, auditable protocols; Working knowledge of telehealth-specific regulatory issues (e.g., DEA/controlled substance prescribing rules, interstate licensure, corporate practice of medicine restrictions)

Nice to have

Multi-state licensure or willingness to obtain additional state licenses; Prior experience in a Medical Director or similar clinical leadership role at a telehealth or multi-site healthcare company; Experience across multiple clinical verticals (e.g., primary care, weight management, mental health, urgent care, women’s health, men’s health); Familiarity with EHR/telehealth platforms and clinical quality metrics/reporting; Experience navigating state-by-state NP scope-of-practice variation

Benefits

Health Care Plan (Medical, Dental & Vision); Retirement Plan (401k, Roth 401k); Life Insurance (Basic, Voluntary & AD&D); Flexible Paid Time Off; Paid Holidays; Short Term Disability; Training & Development; LifeMD paid medical licensing for additional states; Malpractice insurance coverage