Meeting & Event Coordinator

The Workplace Experience Meeting and Event Coordinator assists with planning and execution of internal and external events, including décor, entertainment, location, invitee list, special guests, equipment, and promotional material. They coordinate event details and set-up with the onsite team and event vendors. The Meeting and Event Coordinator is responsible for ensuring exceptional client experiences through proactive communication and high-touch, hospitality-focused service.

Responsibilities

Execute simple and full meetings and events; Consult with clients to determine event needs such as space, physical set-up, minor A/V, and event support; Serve as primary point of contact for clients and respond to requests in a timely manner in accordance with Service Level Agreements; Manage end-to-end ticket lifecycle with Internal Business Partners (IBPs); Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment; Coordinate Certificate of Insurance (COI) administrative support; Provide minor audio-visual support; Manage all operations, functions, and logistics, including scheduling and troubleshooting A/V and other set-up issues; Conduct supplies inventory audits and coordinate restocking; Execute pre-event, during-event, and post-event support; Utilize ticketing systems and document event programs accurately; Document lessons learned, review post-event survey feedback, and identify service enhancement opportunities; Engage in continuous improvement and innovation; Handle administrative support such as responding to inquiries and requests; Provide information and direction to vendors, facilities staff, and service providers; Follow established escalation and incident reporting procedures; All other duties as assigned

Requirements

High School Diploma or GED equivalent; Flexible scheduling for early morning and evening event support; weekend support as event schedules require; 1–3 years of experience in event planning, project management, hospitality, or a related field; Excellent time management and verbal/written communication skills, with the ability to communicate professionally; Ability to multi-task in a fast-paced environment; Exceptional customer service skills with a passion for hospitality; Ability to work with clients at all levels of an organization, including C-suite; Willingness and ability to travel as needed; Proven leadership skills with the ability to manage multiple priorities and deliver results; Track record of initiative, integrity, and good judgment; Highly collaborative with strong interpersonal skills; Authorized to work in the United States without sponsorship

Nice to have

Bachelor's degree or proven experience as an event planner or organizer; Proficiency in Google Suite and Slack

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay