Network Systems Technician

Oklo, Inc. is seeking a skilled and hands-on Network Systems Technician to support and maintain the company’s network infrastructure, endpoint connectivity, and on-site IT systems. This role is focused on ensuring reliable, secure, and high-performing network and systems operations across Oklo’s offices, labs, and collaboration spaces. The Network Systems Technician will work closely with the IT/Cyber team to support daily operations, troubleshoot network and system issues, and assist with infrastructure upgrades in a fast-paced, mission-driven environment. This position is ideal for someone who enjoys being close to the hardware, solving real-world connectivity problems, and providing excellent technical support to users.

Responsibilities

Support and maintain wired and wireless network infrastructure, including switches, access points, firewalls, and cabling; Troubleshoot network connectivity issues across user endpoints, conference rooms, labs, and office environments; Assist with network configuration tasks such as VLANs, DNS, DHCP, and IP addressing; Support VPN and secure remote access solutions in coordination with the IT/Cyber team; Provide hands-on support for user endpoints running macOS, Ubuntu/Linux, and Windows; Assist with provisioning, setup, and maintenance of endpoint devices and peripherals; Support basic server and virtualization environments (e.g., VMware) as needed; Manage user access and device connectivity using tools such as JumpCloud, Jamf, Intune, or equivalent platforms; Support audio/visual systems in conference rooms and collaboration spaces, including setup, testing, and troubleshooting; Ensure reliable network and system connectivity for meetings, presentations, and company events; Coordinate with on-site staff to support day-to-day IT and A/V needs; Implement and follow IT and network security best practices, including patching, secure configurations, and access controls; Assist with enforcing data protection and export-controlled data handling requirements (e.g., 10 CFR Part 810); Support backup, recovery, and basic monitoring solutions for network-connected systems; Work closely with the IT/Cyber team to support infrastructure improvements and new technology deployments; Assist with network and systems upgrades, refreshes, and expansions; Document network diagrams, configurations, procedures, and troubleshooting steps; Identify recurring issues and propose practical improvements to enhance reliability and user experience

Requirements

2+ years of experience in a Network Technician, IT Support, Systems Technician, or similar role; Networking or IT certifications such as CompTIA Network+, A+, Security+, CCNA or equivalent; Hands-on experience supporting network infrastructure and endpoint connectivity; Working knowledge of macOS, Linux (Ubuntu), and Windows operating systems; Experience supporting A/V systems and on-site IT environments; Must be considered a U.S. Person under 8 U.S.C. 1324b(a)(3); Must be local to Santa Clara, CA and able to provide on-site support

Nice to have

Experience with VMware or basic virtualization concepts; Familiarity with regulatory or compliance-driven environments (e.g., NIST, DOE, export controls); Experience using scripting or automation tools to streamline IT or network operations

Benefits

flexible time off; equity; competitive pay; 401k; health insurance; FSA; flexible work hours