Night Auditor

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

We are seeking a meticulous and organised Night Auditor to join the team at Constance Ephelia, Seychelles. Working the night shift, where you will be responsible for maintaining the financial integrity of the resort and ensuring seamless operations during overnight hours. The successful candidate will demonstrate exceptional attention to detail, strong numerical aptitude, and the ability to work independently whilst maintaining the highest standards of professionalism and guest service.

Responsibilities

Verify and balance daily revenue reports, including room charges, food and beverage transactions, and miscellaneous expenses; Conduct comprehensive financial reconciliation of all guest accounts, ensuring accuracy of charges, payments, and adjustments; Process and reconcile credit card transactions and cash receipts against system records; Prepare detailed night audit reports and summaries for management review; Monitor and respond to guest requests and concerns during night shift hours, providing exceptional customer service; Maintain security and safety protocols throughout the resort during overnight operations; Perform system backups and ensure all data entry is completed accurately and on time; Investigate and resolve discrepancies in guest accounts and financial records; Communicate effectively with day shift staff regarding any outstanding issues or concerns; Maintain confidentiality and professionalism when handling sensitive financial and guest information

Requirements

Proven experience in a night auditor role or equivalent hotel audit position; Proficiency in hotel management systems and property management software (PMS); Strong proficiency with point-of-sale (POS) systems and financial reconciliation software; Excellent numerical and analytical skills with a keen eye for detail; Demonstrated ability to work independently during night shifts with minimal supervision; Strong cash handling experience and understanding of financial procedures; Excellent problem-solving abilities and sound judgement; Reliable time keeping and consistent attendance record; Proven customer service experience in a hospitality environment; Strong organisational and time management skills; Ability to multitask and prioritise effectively in a fast-paced environment; Knowledge of hospitality operations and resort management practices; Experience with multiple hotel accounting systems