Office Services Manager Trainee (Part Time )

Welcome to ARO!

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.

PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage.

Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks:

On Site MPS first responder copy/print services

Supplies Management

Produce and Provide Monthly & ad hoc Reporting

Log meter counts for networked and non-networked devices

Print and provide device specific configuration pages upon request

Load paper in designated devices on a daily basis

Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines

Manage/install hot swap devices while original unit is being serviced

Dispatch to contracted service provider for break fix service as necessary

Provide coverage during absences.

Ability to travel to multiple sites

Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages

Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions.

Receptionist duties

Requirements

Strong background in customer service; Ability to lift 50 pounds; Strong communication skills: written, verbal; Proficient in MS Office: especially Word, Excel and Outlook

Nice to have

Experience supporting MFDs and MFPs; Mail / Shipping experience; Copy experience