On-Call Manager, F & B Catering Operations

Legends Global's catering services have an immediate opening for an on-call F&B Catering Operation Manager at the Moscone Center. We are looking for On-call F&B Catering Operation Managers to lead our catering staff during events. This role is on-call, as-needed for our events. You will motivate our union and non-union staff to provide excellent customer service.

Responsibilities

Oversee employees, including union and non-union supervisors, during busy events; Preserve and execute excellent levels of internal and external customer service; Maintain a strong presence on the floor during events to oversee the execution of event plans; Train and instruct food and beverage employees on procedures, equipment, service standards, etc.; Organize and monitor the set-up of assigned catering events; Enforce food service sanitation and safety, food handling procedures; Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations; Work with Director of Catering & Director of Operations and Scheduling Department regarding proper staffing levels for events

Requirements

Minimum 2 year of proven experience in a food and beverage managerial role; MS Word; MS Excel; POS Proficient; Ability to work all shifts, including nights, weekends, and holidays as needed; Good written and verbal communication skills; Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; Ability to execute instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations

Nice to have

MICROS; Union Experience