Operations Coordinator

Support the delivery of fire protection projects from planning through to completion. Coordinate schedules, maintain project documentation, and help keep operations running smoothly across multiple projects. You'll be involved in the day-to-day coordination of projects across installation, service, and maintenance work, ensuring that schedules are well managed, project documentation is accurate, and communication between clients, field teams, and management remains seamless.

Responsibilities

Support the Operations Manager with the coordination and administration of multiple projects; Maintain project records, documentation, client correspondence, and compliance paperwork; Track project milestones and ensure required documentation is completed and submitted on time; Manage document control, including variations, approvals, site records, and project files; Ensure verbal discussions and project decisions are accurately documented and recorded; Coordinate scheduling of field technicians and project teams; Assist with planning and maintaining work schedules up to two weeks in advance; Monitor upcoming workloads and identify scheduling conflicts or resource constraints; Liaise with clients regarding project timelines, scheduling changes, and project updates; Support project delivery by following up outstanding actions, documentation, and approvals; Attend site visits as required to assist with coordination and gain project visibility; Produce reports and updates for the Operations Manager; Help ensure projects are delivered efficiently, professionally, and with strong attention to detail

Requirements

Experience in a Project Coordinator, Scheduler, Project Administrator, or similar role; Experience working in a trades, construction, maintenance, or services environment; Strong organisational and time management skills; Excellent written and verbal communication skills; High attention to detail and a structured approach to documentation; Confidence coordinating multiple stakeholders and competing priorities; Strong computer and systems skills; A willingness to learn and develop your operational leadership capability

Nice to have

Experience using Simpro or similar job management software would be highly advantageous

Benefits

Opportunity to grow into a future Operations Manager role; Work closely alongside an experienced Operations Manager; Gain exposure to project delivery, resource planning, client management, and business operations; Join a hardworking team that values accountability, professionalism, and continuous improvement