Operations Manager

The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. You’ll be trusted to help the company remain compliant, efficient, and profitable during the course of business.

Responsibilities

Ensure all operations are carried out in an appropriate, cost-effective way; Improve operational management systems, processes, and best practices; Purchase materials, plan inventory, and oversee warehouse efficiency; Help the organization’s processes remain legally compliant; Formulate strategic and operational objectives; Examine financial data and use it to improve profitability; Manage budgets and forecasts; Perform quality controls and monitor production and KPI’s; Recruit, train, and supervise staff; Find ways to increase the quality of customer service

Requirements

3+ years of experience as an Operations Assistant, Manager, or similar role; Bachelor’s or master’s degree required; Knowledge of organizational effectiveness and operations management; Experience budgeting and forecasting; Familiarity with business and financial principles; Excellent communication and leadership ability; Outstanding organizational skills

Nice to have

Experience within the telecommunications industry preferred

Benefits

Health/Dental/Vision/Prescription Plan available on the 1st of the month following start date; Basic Life Insurance and Short-Term Disability Insurance fully funded by the company; 401(k) Plan with Employer Matching immediate vesting; 10 Paid Holidays per year; Comprehensive benefits package including health, dental, vision, life, disability insurance and retirement savings options