Operator II - Logistics (CSS)

Responsibilities

Comply with World Courier Standard Operating Procedures for the reception and shipment of materials; Perform activities related to shipments, including packaging preparation, and labelling; Utilize the Operative Systems for all warehousing processes; Effectively manage relabeling, stock management, and relocation processes; Streamline processes to enhance efficiency in the warehouse; Collaborate with packaging contacts to maintain sufficient supplies in the warehouse; Participate in an on-call rotational roster 24/7 with the logistics team to provide in-person emergency response for urgent shipments required by World Courier clients; Work in various temperature-controlled environments, including +15 to +25°C, +2 to +8°C, -20 to -30°C; Engage in scheduled weekend tasks for stock control and balance sheet processes; Be prepared to lift loads of up to 20 kg independently using safe lifting methods; Liaise with the Transport Customer Service team regarding World Courier transport bookings and processes; Share ideas and recommendations to improve the effectiveness and efficiency of the business

Requirements

Minimum of 2 years of logistics and warehousing experience; Experience in receiving/put-away, inventory/replenishment, and pick/pack processes, including cold chain orders; Understanding of the sensitivity of handling pharmaceutical products and familiarity with Standard Operating Procedures; Current forklift license (counterbalance and electric reach trucks); Excellent interpersonal skills and the ability to take initiative and solve problems; Able to work in a fast-paced, pressured environment; Self-driven with the capability to work autonomously; Strong computer skills and proficiency in the Microsoft Office Suite (Word, Excel, Outlook); Strong numeracy, attention to detail, and verbal/written communication skills; Ability to adapt to tight schedules and variable workloads with a calm, customer-focused approach