Overnight Customer Service Representative

Store 2743165: 1737 State Route 228, Cranberry Twp, Pennsylvania 16066. Shift Availability: Overnight. Time Type: Part time. The position includes providing prompt excellent customer service, operating cash registers and other store equipment, maintaining store cleanliness, stocking merchandise, controlling inventory and cash, reporting incidents, and performing other duties as assigned. Hiring Range: $16.00 to $17.50.

Responsibilities

Provides prompt excellent customer service in a courteous, friendly and attentive manner; Greets customers as they enter the area and thanks customers as they leave; Gives assistance and offers suggestions or recommendations to the customer; Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold; Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.; Maintains the store facility’s condition and equipment to Company and/or brand standards; Performs cleaning duties necessary to maintain store cleanliness inside and out; Inspects store facilities and equipment for safety, cleanliness, and proper working order; Notifies Store Manager of any equipment failure or maintenance/supply needs; Completes build-to’s for ordering/purchasing merchandise and receives/verifies vendor deliveries; Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly; Places advertising and pricing signage inside or outside the facility; Controls merchandise, cash shortages, and other selling expenses; Assists in maintaining proper inventory levels and shift audits; Keeps accurate cash, sales and inventory control records and accounts for variances; Notifies the Store Manager of any sales, cash or inventory discrepancy; Follows Company and/or brand guidelines for product breakage or spoilage; Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager; Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring; Keeps an accurate record of all shift and timekeeping paperwork; May take inventory of supplies and equipment; Attends job-related meetings (may be required to work irregular hours); Provides regular and predicable onsite attendance; Performs other duties as assigned by the Store Manager

Requirements

Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools; Ability to work as scheduled including arriving to work on time; Ability to communicate information and ideas so others will understand; Ability to perform essential duties and physical functions described below; Ability to work in the conditions described below; Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors; Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead; Ability to occasionally lift and/or carry up to 50 pounds from ground to waist; Ability to grasp, reach and manipulate objects with hands for entire shift; Ability to push/pull with arms up to a force of 20 pounds; Ability to reach overhead for objects; Ability to bend and twist at waist; Ability to communicate orally; Ability to operate a cash register and/or computer keyboard; Ability to stoop, kneel, squat, bend, push, and pull; Ability to work alone; Ability to stand and/or walk for an entire shift; Ability to climb a ladder to store and retrieve materials or place and remove signs

Nice to have

High school diploma or GED; Experience in retail sales; Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide)