Part-Time Ambassador

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Responsibilities

Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations; Take on opportunities and challenges with a sense of urgency and high energy; Foster emotional and social connection within the store environment and community; Take accountability for how you present yourself and manage your emotions; Leverage product knowledge to actively sell and style our products and offer fit advice; Introduce and educate our customer about our Brand’s mission, values, and ethos; Have a customer-first mindset when working with customers; Show up to shifts on time with a can-do attitude; Be flexible through shift to work in multiple zones while effectively communicating with your team; Process purchases, returns and exchanges; Keep your store clean and tidy and maintain store presentation; Process, organize, and prepare inventory; Restock sales floor throughout the day

Requirements

Experience in retail, sales or the service industry; A passion for helping others and enjoys being a part of a team; The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment; Exceptional communication skills and comfortable receiving feedback; Ambition to learn and grow from others; A fan of Everlane, our product, and our values; Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds; Minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays; Must regularly stand and move around all areas of the store and be accessible to customers; Must be 18 years of age or older; COVID-19 vaccines required unless exemption