Part-Time Front Desk Associate, Culver City

As a Front Desk Associate, you will be the heart and face of WeWork's hospitality team as the primary point of contact for members and guests. While no one day will look exactly the same, you will report to one of WeWork's locations on weekdays only to support the Community Management team.

Responsibilities

Create a welcoming community environment for members and guests by greeting them warmly; Learn members' and guests' names and proactively address their needs; Support the Community Management team with front desk operations including mail and package handling; Ensure the building is fully operational and make adjustments when needed; Take direction from the Community Associate, Community Lead, and Community Manager; Be an expert in WeWork products and services and promote service offerings; Cover the front desk during business hours as an on-site point of contact; Ensure visiting guests are registered and checked in per guest policies; Provide orientation of spaces to first-time visitors; Issue and collect keys; Keep the front desk clean and organized; Notify members of food deliveries and packages; Track member notes and information in WeWork systems; Recommend local restaurants, services, and venues; Handle mail and packages; Maintain building amenities; Respond to emergencies promptly and appropriately; Illustrate WeWork's core values and work toward achieving the mission

Requirements

People-person; outstanding interpersonal skills; comfortable and confident being the face of the brand; sense of accomplishment from helping others; team player; ability to multitask while prioritizing member experience; strong verbal and written communication skills; basic computer skills; integrity, dependability, responsibility, accountability, self-awareness, work ethic, compassion; passion and understanding of WeWork's mission and values

Nice to have

hospitality/retail/customer service experience; secondary school certificate

Benefits

incentive compensation plan; paid sick time; paid parental leave; unpaid public holidays; eligibility to participate in 401(k) plan