Parts Sales Associate - Toyota of Mt Pleasant

At Toyota of Mt Pleasant , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Purpose

The Parts Counterperson sells automotive parts at retail to customers over the counter, through the shop, or by phone.

Responsibilities

Assist walk-in customers in selecting required parts, suggest companion products, and offer specials.; Pull purchases from stock, determine availability for out-of-stock items, and submit emergency orders as requested.; Answer phone calls to provide price quotes, information, and support to outside sales representatives and customers.; Set up orders for daily shipment, delivery, or customer pick-up.; Assist service technicians in selecting parts needed for repairs and process repair order envelopes for new orders.; Order parts not in stock after discussion with Shop Foreman to ensure timely use upon receipt.; Notify Shop Foreman and customers when ordered parts have been received.; Verify that technicians present duplicate repair orders and parts requisitions before parts are charged out, file appropriately.; Process customer returns and issue credits with proper documentation and manager approval for exceptions.; Handle credit card transactions in accordance with dealership guidelines and notify credit department of declined cards.; Maintain clean and organized counter areas, replenish assigned inventory daily.; Operate company and customer vehicles safely and legally, maintain valid driver's license and insurability.; Follow all company safety policies and procedures, immediately report any accidents to a manager or supervisor.

Requirements

High school diploma or equivalent.; Ability to read and comprehend instructions and information.; One year of experience in an automotive parts dept.; One year of sales experience.; Professional personal appearance.; Ability to work well with the public, sometimes with several customers at a time.; Will be required to wear a dealership uniform at all times.; All applicants must be authorized to work in the USA; All applicants must perform duties and responsibilities in a safe manner; All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license