People Operations Specialist - Regional

We are looking for a People Operations Specialist - Regional to manage day-to-day HR operations for employees across multiple countries. You will work across payroll, EOR and HR vendors, onboarding and offboarding, employee records, and local employment requirements. The role currently supports approximately 15-20 countries and will expand as BJAK grows into new markets.

Responsibilities

Manage monthly payroll operations across multiple countries, including payroll inputs, changes, deductions, validation and reconciliation; Coordinate with EOR, payroll and HR service providers to ensure employees are paid accurately and on time; Manage employee onboarding, contract changes, transfers and offboarding across different countries; Maintain accurate employee records, employment documents and HR system data; Manage day-to-day EOR and HR vendor operations, including employee cases, invoices, service issues and escalations; Research employment requirements in new and existing markets, including payroll, statutory benefits, leave, termination and employment compliance; Maintain country-specific HR documentation, processes and SOPs; Identify payroll, employment or operational issues and work with internal teams and vendors to resolve them

Requirements

2+ years of experience in HR operations, payroll, people operations or a related role; Strong attention to detail, particularly when handling payroll, employee data and employment documentation; Ability to research local employment requirements and turn them into clear processes and documentation; Strong Excel or spreadsheet skills and experience working with HR systems; Good written and spoken English; Ability to manage multiple countries, vendors and deadlines at the same time

Nice to have

Experience supporting employees across multiple countries; Hands-on experience with payroll, EOR providers or international HR vendors