Pet Insurance Sales Associate - Oakland, CA

We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the East Bay SPCA in Oakland, CA. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer's needs and working with them to create the best outcome.

Responsibilities

Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies on-site to prospective pet parents at partner location in the Oakland area; Communicating competitive advantages of Fetch and demonstrating a deep understanding of Fetch and competitor pet health insurance products; Turning prospects into loyal clients, raving fans, and repeat customers; Accurately recording prospect and customer information in Fetch CRM; Establishing productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations monthly; Proactively assessing partner needs through onsite focus and follow-up meetings; Collaborating with leadership to identify opportunities for new business; Communicating with peers via chat to identify challenges and successes; Virtually attending monthly company meetings or check-ins as required; Managing expense budget and submitting completed reports monthly; Managing all administrative tasks and responsibilities relative to the partnership; Living up to Fetch's commitment to continuously exceed customer expectations

Requirements

Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements); Ability to structure your work week during peak hours (Friday-Sunday); Proven self-starter with 3-5 years of experience in an animal care role; Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face); Ability to think and act independently within a fast-paced sales cycle; Proven success in building relationships using a consultative, solution-focused approach; Demonstrated customer service skills and the ability to understand Fetch's customers' needs; Must be willing to travel to various industry events as required; Excellent verbal, interpersonal and written communication skills; Excellent team player; proven ability to apply innovative ideas and critical thinking; Exhibits excellent business judgment; Positive attitude; Sets the bar high for team standards; Action and results-oriented and self-reliant

Nice to have

Familiar with animal health or animal welfare

Benefits

Comprehensive medical, dental, and vision plan for you and your family; Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) available; Highly competitive 401(k) matching; Generous 20-day PTO policy with rollover options, earning an additional day each year on your anniversary up to a maximum of 30 days; Paid company (9) holidays, including (1) floating holiday; Fetch Pet Insurance discount up to 50% off, up to $1,000 savings/year; Educational Assistance Program; Fetch Discount Perks Program; Volunteering - earn up to 8 hours per calendar year at nonprofit organizations; Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible; Employee Referral Incentive; Tuition Assistance; Commuter Benefits; Employee Assistance Program (EAP); Eligible for the Company's bonus plan(s); May qualify for additional bonuses