Pharmacy Assistant

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions; Assist patients picking up prescriptions; Enter, scan and process prescriptions using Kroll Pharmacy software; Maintain accurate data in pharmacy files and computer drives; Verify that customer receives correct prescription(s); Maintain workflow through effective task prioritization and teamwork; Answer the phone and respond to inquiries from internal and external customers; Screen telephone calls for the Pharmacist(s); Order, receive and maintain inventory of medications; Prepare and process billings, claims, disbursements and related documents; Review invoices or other documentation; Pack and ship prescription orders according to established protocols; Maintain pharmacy records; Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations; Assist in general housekeeping and administrative duties; The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time; May be required to be on standby/on call as part of this role

Requirements

Working knowledge of pharmaceutical distribution industry; Strong analytical and mathematical skills; Ability to communicate effectively both orally and in writing; Effective interpersonal and leadership skills; Effective organizational skills; attention to detail; Ability to consistently meet deadlines; Excellent problem-solving skills; ability to resolve issues effectively and efficiently; Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs; Ability to lift up to 50 lbs.; Organized with the ability to multi-task and maintain accuracy; Excellent communication, customer service and interpersonal skills; Ability to work independently and in a team environment; Excellent time management skills

Nice to have

High school diploma preferred; Pharmacy experience an asset; Previous experience in cold-chain distribution an asset; Previous experience with biological and/or cytotoxic medication and sterile preparation an asset; Bilingualism, French/English is an asset; Proficiency in Kroll an asset

Benefits

Medical, dental, and vision care; Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness; Support for working families including backup dependent care, adoption assistance, infertility coverage, family building support; Behavioral health solutions; Paid parental leave; Paid caregiver leave; Training programs; Professional development resources; Mentorship programs; Employee resource groups; Volunteer activities