PMO - Occupancy Planning & Projects

This is a high-visibility, onsite leadership role supporting a confidential, high-profile enterprise client in Atlanta. The PMO runs the full project cycle - from planning, through construction, to the final move - directing Occupancy Planning (OPM), Project Delivery Services (PDS), and Relocation Project Management (RPM) against a single project plan to ensure on-time delivery. The role brings deep, hands-on expertise in occupancy planning, with PMO-level oversight of PDS and RPM, acting as the client's day-to-day strategic advisor and trusted right hand to the Head of Corporate Real Estate (CRE) across all three functions, and a direct partner to the client's business units and their administrative liaisons. This is a hybrid role by design: equal parts technical practitioner, program lead, and relationship manager. The right person is a hands-on occupancy planning specialist who can also direct a project end to end, from design through construction and the final move, holding OPM, PDS, and RPM to one project plan and timeline, and confident enough to represent JLL and the client's CRE leadership in front of senior stakeholders and executive leadership across all three functions.

Responsibilities

Serve as the client's primary onsite point of contact and strategic advisor across the full project cycle; Build and manage relationships directly with business unit leaders and their administrative liaisons; Anticipate and resolve business unit-level issues before they escalate; Lead and develop a team of occupancy planners; Personally skilled in occupancy planning and CAD; Oversee space planning, portfolio planning, and project programming; Champion CAD and space data standards; Provide PMO-level oversight of PDS projects; Drive the PDS team to deliver the full project lifecycle; Set priorities, staffing, and workload distribution across active projects; Track and report project status, dependencies, and risks; Provide PMO-level oversight of RPM's day-to-day Moves, Adds, and Changes activity; Drive the RPM team to execute moves, adds, and changes efficiently; Set priorities through on-account MAC lead; Track and report MAC and move status; Drive the team to meet all contractual OPM service level requirements; Lead the PDS team to meet contractual scope, schedule, and cost-accuracy requirements; Ensure Business Unit sign-off on scope, schedule, and cost is documented before design begins; Ensure competitive bidding, contractor negotiation, and cost savings are tracked; Ensure every project closes out to contractual standard; Maintain the project governance cadence; Drive the RPM team to meet contractual MAC service-level requirements; Ensure Business Unit request and approval documentation is captured for every move, add, and change; Track and report MAC volume, cost, and cycle-time metrics; Maintain the MAC governance cadence; Communicate clearly and credibly with audiences; Consolidate occupancy data, floor plans, and project and MAC status into polished reports; Partner closely with the JLL account team.

Requirements

7-10 years of occupancy planning / project management / PMO experience; Bachelor’s degree in architecture, interior design, project management or related curriculum; Deep, hands-on expertise in occupancy planning, with proven experience providing PMO-level oversight of project delivery and/or MAC functions across the full project cycle, or a strong track record in occupancy planning with clear readiness to run all three; Hands-on proficiency in CAD and space/occupancy planning tools; comfortable with data-heavy analysis (Excel pivot tables, v-lookups) as well as floor plans and move logistics; Discipline to manage scope, timeline, budget accuracy, and reporting rigor across occupancy planning, project delivery, and MAC functions, holding every phase to a single project plan; Extroverted, confident communicator who builds trust quickly and can hold their own with senior business unit leaders; Politically savvy: reads a room, manages competing agendas, and knows when to escalate versus when to resolve independently; Comfortable operating in a confidential, high-profile client environment where discretion is essential; Candidates must be authorized to work in the United States without sponsorship.

Nice to have

MBA or related master’s degree

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay