Practice Manager - Multi-Specialty Clinic (The Woodlands)

At Houston Methodist, the Practice Manager position is responsible for the daily clinic activities, to maximize patient access and provider efficiency. In conjunction with the Administrator and/or Operations Manager, this position is responsible for developing and supporting processes that deliver a superior patient experience and high-quality care and services.

Responsibilities

Oversee daily clinic activities to maximize patient access and provider efficiency; Develop and support processes that deliver a superior patient experience and high-quality care; Develop staffing structures that meet goals of high quality care and patient satisfaction; Maximize revenue through efficient, effective and compliant procedures; Oversee daily work activities of department staff, ensuring quality, productivity and efficiency; Train and supervise staff while maintaining adequate staffing levels and budget compliance; Contribute to staffing decisions such as hiring, coaching and counseling employees; Assist in developing and implementing policies and procedures for a safe and effective work environment; Participate in performance improvement activities; Oversee daily department operations, schedules and activities; Ensure staff compliance with policies, procedures and privacy laws (HIPAA); Assist in the management of department expenditures and financial targets; Assure accurate timekeeping and payroll for department employees; Implement change and innovative solutions for practice or workflow improvements

Requirements

High School diploma or equivalent education; Three years of healthcare experience, of which one year must have been in a managerial role; Demonstrates the skills and competencies necessary to safely perform the assigned job; Sufficient proficiency in speaking, reading, and writing the English language; Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers; Ability to interact with others in a way that gives them confidence in one's intentions and those of the organization; Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; Demonstrates leadership qualities and critical thinking; Ability to work effectively in a fast-paced environment; Demonstrates flexibility and adaptability in the workplace; Exceptional management skills to assess and make staffing changes depending on provider's schedule and patient volumes; Ability to problem solve in high stress environment with exceptional communication skills; Creates and supports a safe, patient-focused, competent care environment; Demonstrates problem-solving skills to include investigation, identification of cause(s) and development of corrective action

Nice to have

Bachelor's degree; Practice Management Certification; Exempt FLSA status is not a requirement but is noted as Exempt