Principal Product Manager

A profitable, mission-driven fintech company building financial solutions for people whose needs go unmet by traditional institutions, including people with disabilities, older adults, and people in recovery, and the families and professionals who care for them. The company is hiring a Principal Product Manager to lead building the right things that keep it growing by launching new products and expanding into new and existing markets. This is a senior individual contributor role for someone who works hypothesis-first and is comfortable with the complexity of financial services. The company has been named on the Forbes Fintech 50 and the Inc. 5000 list of America's fastest-growing companies for the last two years. Most employees work from home across the US, with small offices in SF and Kingston NY.

Responsibilities

Own the growth initiative backlog across business lines, finding, validating, and launching products and features that grow existing and adjacent markets; Work directly with prospects and clients to understand needs and turn validated opportunities into scalable products; Build full-stack fintech products, from customer-centric user experience to operational workflows down to the payment rails; Partner with engineering, design, operations, compliance, customer support, and go-to-market teams to build the right things in the right sequence and ship them with high quality; Use AI, prototyping, data, customer conversations, and direct product exploration to accelerate learning; Bring clarity to ambiguity and navigate competing priorities and operational complexity; Lead through influence, judgment, and execution rather than management authority; Go deep when needed, including refining edge cases, writing clear specs, improving operational processes, and unblocking teams

Requirements

10+ years in product management; deep fintech experience; strong instincts around how financial products work in the real world; comfortable working in ambiguity and complexity; strong with both external partners and internal stakeholders; technically curious and architecturally literate; comfortable moving between big-picture strategy and implementation details; deeply curious, intellectually honest, and highly evidence-driven

Nice to have

experience in operations, strategy, management consulting, or other highly analytical and cross-functional environments

Benefits

Competitive wages; health, dental & vision coverage; paid parental leave; 12 paid holidays each year; professional development budget; generous vacation