Product Manager

Tagup is a defense technology company founded at MIT that is delivering logistics decision advantage with next-generation AI. We’re hiring a Product Manager to help drive the execution and adoption of Manifest, Tagup’s mission-critical platform for defense logistics.

Responsibilities

Partner with product leadership and cross-functional stakeholders to translate product strategy into a clear, sequenced roadmap for Manifest, with a focus on measurable customer outcomes in readiness, efficiency, and resilience; Own product discovery and delivery for specific product areas, from problem definition through requirements, launch, iteration, and adoption; Spend time with operators, planners, maintainers, and decision-makers to understand workflows, pain points, constraints, and mission needs; Convert customer and operational insights into crisp product requirements, user stories, acceptance criteria, workflows, and delivery plans; Work closely with engineering to scope, prioritize, and ship mission-critical software in a high-tempo environment; Support the delivery of AI-enabled workflows by helping define user expectations, evaluation criteria, edge cases, and success metrics; Collaborate with customer-facing teams to support pilots, deployments, training, feedback loops, and adoption; Track product usage, customer feedback, operational impact, and delivery progress to inform prioritization and continuous improvement; Communicate clearly across audiences, including operators, executives, engineers, and technical stakeholders; Bring urgency, discipline, and attention to detail to product execution in environments where reliability and trust matter

Requirements

3+ years of product management, product operations, technical program management, or related experience building and shipping software products; Experience working on enterprise, data-intensive, operational, or mission-critical software; Strong product instincts for breaking down ambiguous problems, identifying user needs, sequencing delivery, and balancing customer outcomes with engineering constraints; Technical fluency: you can reason credibly with engineers about data systems, APIs, integrations, workflows, tradeoffs, and system behavior; Excellent written and verbal communication, with the ability to turn complex information into clear requirements, decisions, and narratives; Demonstrated ability to work cross-functionally with engineering, design, customer success, sales, leadership, and external stakeholders; Comfort operating in a fast-moving, high-ownership environment with shifting priorities and incomplete information; Willingness to engage directly with military or government customers and travel as needed; Authorized to work for any employer in the U.S.; Tagup is unable to sponsor visas at this time

Nice to have

Experience delivering software to DoD, IC, DHS, allied defense organizations, government agencies, or other highly regulated customers; Familiarity with logistics, maintenance, supply chain, readiness, fleet operations, or operational planning workflows; Experience with AI, machine learning, optimization, decision-support tools, or data products; Experience supporting products deployed in constrained, edge, disconnected, denied, degraded, or intermittent environments; Prior military service, government service, or defense contractor experience; Experience working with forward-deployed engineering, field teams, or customer implementation teams; Eligibility to obtain a U.S. security clearance