Product Manager

Siftwell is seeking an experienced Product Manager to help translate the needs of health plan customers into scalable product capabilities across our healthcare analytics platform. This role sits at the intersection of Product, Customer Success, Engineering, and Data Science and will play a critical role in moving customer and market needs from insight through definition, development, validation, and release. This is a hands-on Product role for someone who can move comfortably between customer conversations and technical discussions. The position reports to the Director of Product Management, is remote within the United States and operates on U.S. East Coast hours, with occasional travel for client engagement and team collaboration. All new hires are subject to a one-time drug screening in accordance with Siftwell's PHI compliance policies.

Responsibilities

Own assigned product initiatives from definition through release, including discovery, requirements, acceptance criteria, refinement, development coordination, validation, documentation, and launch readiness; Translate customer and market needs into clear product requirements, working directly with customers and Customer Success to understand workflows, business challenges, product feedback, and emerging needs; Serve as the day-to-day Product partner to Engineering and Data Science for assigned initiatives, participating in refinement and development discussions, clarifying requirements, resolving questions, and escalating strategic tradeoffs when appropriate; Develop a strong understanding of Siftwell's healthcare data, analytics, and product capabilities and independently investigate customer data and product questions before escalating to Engineering or Data Science; Review and validate completed product work against requirements and customer needs, identifying issues and helping determine readiness for release; Maintain organized and actionable product work in Jira and manage supporting product documentation and release communications, ensuring requirements, decisions, dependencies, release notes, and status are clear and current; Contribute to roadmap planning and product discovery by surfacing recurring customer needs, product gaps, and opportunities identified through customer and cross-functional engagement

Requirements

Bachelor's degree plus a minimum of 4 years of hands-on experience in Product Management (or equivalent experience as a Healthcare Business Analyst, Payer Operations Specialist, or Technical Implementation Lead paired with SaaS Product experience); Meaningful experience within the payer healthcare ecosystem, with a strong understanding of health plan operations, programs, workflows, and data; Product management experience within a SaaS or technology-enabled environment, including experience owning product initiatives and translating customer and business needs into clear requirements for technical teams; Experience working directly with Engineering and/or Data Science teams through refinement, development, testing, and release; Working knowledge of payer healthcare data and standard transaction formats (e.g. 837 medical claims, 835 remittance data, 834 eligibility/enrollment files, pharmacy claims, clinical data, quality data, and member-level data) with the ability to understand data limitations, investigate anomalies, and determine when technical escalation is needed; Experience using Jira or similar product development tools and working within an Agile development environment; Demonstrated ability to manage multiple priorities, make sound product decisions, and drive work forward in a fast-moving environment; Preferred: Experience with Medicaid, Medicare Advantage, including Stars, HEDIS, HOS, quality, population health, or care management; Hands-on experience with healthcare analytics, population health, and value-based care; Bring healthcare domain expertise into product development, helping the team understand payer workflows, data constraints, regulatory considerations, and the real-world context in which customers use Siftwell's products

Nice to have

Experience with Medicaid, Medicare Advantage, including Stars, HEDIS, HOS, quality, population health, or care management; Hands-on experience with healthcare analytics, population health, and value-based care; Ability to bring healthcare domain expertise into product development, helping the team understand payer workflows, data constraints, regulatory considerations, and real-world customer context

Benefits

Comprehensive health, dental, and vision insurance; Short-term disability coverage; 401(k) retirement plan with company matching; Unlimited paid time off; Opportunities for ongoing professional development and learning