Product Manager, Ops Tooling

As Product Manager, Ops Tooling, you'll own the vision and strategy for the tools, platforms and workflows that power the Sales and Operations teams. It's not just about making internal tools better. You'll look at how work really gets done and find where AI, automation and technology can simplify it, strip out manual work and let teams operate differently. You'll work closely with the Product Delivery Manager and Engineering Manager to balance what the business relies on today with what it will need tomorrow. The hiring process includes a screening call with a Talent Acquisition Partner, an interview with the hiring manager and team members, and a final stage with a senior stakeholder. This role is not currently open to visa sponsorship applications.

Responsibilities

Set the vision and product strategy for Ops Tooling, in line with wider Sales, Operations and customer strategy; Get close to teams and use data and colleague insight to find the biggest opportunities to improve how they work; Reimagine workflows end to end, finding the right mix of people, process and technology; Make AI and automation core to how the company operates, spotting where work can be automated, augmented or redesigned; Lead significant product bets from discovery and validation through to delivery, launch and measuring impact; Prioritise on business impact, balancing conversion, productivity, quality, customer experience and cost to serve; Align senior stakeholders on the problems being solved, where investment is going and the trade-offs being made

Requirements

Strong product management experience, with a track record of setting product direction and leading significant initiatives end to end; A practical understanding of AI and automation, and experience delivering use cases that change workflows, improve decisions or cut manual work; Sharp product judgement and discovery skills, able to turn ambiguous business problems into clear opportunities and priorities; Experience simplifying complex workflows across people, process and technology; Commercial and analytical thinking that connects product decisions to measurable business and customer outcomes; Confidence with senior stakeholders, and the ability to challenge established thinking constructively; A strong partnership with Engineering, with enough technical depth to know what's possible with AI, automation, integrations and modern product tech

Benefits

Competitive salary, annual bonus & equity scheme; Health, wellbeing and learning support; Gym membership, Smart Tech Scheme, Cycle Scheme; Birthday/special day leave, buy & sell holiday scheme; 1 week's paid charity leave, and more