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Production Supervisor

PCI Pharma Services Mississauga, Canada
Full-time On-site work

Publication date: 06/11/2026

Reporting to the Director of Operations Manager, responsible for directing and overseeing the production and operations of the Packaging Rooms and auxiliary processes. Ensures conformance to quality requirements, pharmaceutical controls, standard operating procedures and health and safety legislation and practices. Assists with the investigation and troubleshooting of issues related to equipment, packaging processes, etc., bringing forward ideas and recommendations to improve efficiencies (labour and equipment) as well as streamline processes and procedures. Assists with the planning of production runs and the deployment of people and resources.

Responsibilities

Oversees the daily operations of the Packaging Rooms, assigning and directing the work of Line Leaders, Material Handlers and Packagers; Monitors and directs the operation and pace of the lines and reports on the shift's production output; Reviews the schedule and ensures efficient production with high-quality product and minimal waste; Ensures adherence to standard SOPs and job-specific packaging procedures; Coordinates with the Warehouse and Quality Assurance to ensure issuance and reconciliation are correct for packaging runs; Partners with Mechanics and Line Leaders on troubleshooting production issues; Oversees the precise checking of production output; Performs Line/Packaging Room Clearances; Completes and/or ensures accurate documentation (e.g., Batch Records, production run documentation) for the shift; Monitors quality via in-process inspection in partnership with QA Inspectors; Makes recommendations to the Director regarding improving labour and machine efficiencies and decreasing waste; Participates in recruitment and candidate selection and conducts employee orientations; Schedules temporary resources; Oversees employee training, identifying needs and concerns and consulting with the Director on closing gaps; Promotes a positive working environment and encourages two-way communication; Investigates and writes production incidents and deviations; Raises issues, down time and concerns to the Director and prepares a detailed daily shift report; Adheres to and enforces GMP and safety practices; Ensures Packaging Rooms are cleaned and maintained daily and logbooks are complete and accurate; Monitors health and safety in the Packaging Rooms; May require overtime and/or weekend work; Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures and rules; Attendance is an essential function; Performs other duties as assigned by Manager/Supervisor

Requirements

Post-secondary education combined with a minimum of 5 years' assembly experience and 5 years' supervisory experience, preferably in the pharmaceutical or food packaging industry; Mechanical aptitude to comprehend, assess and help resolve production, work flow and equipment issues; Effective communication (oral and written) and interpersonal skills; Demonstrated supervisory experience and ability; Ability to follow and implement directives in a fast-paced customer-driven work environment; Analytical and problem-solving skills; Knowledge of Ontario Occupational Health and Safety Act and health and safety in the workplace

Nice to have

Experience with MS Office and ERP systems; Knowledge, experience and understanding of GMP; Experience with Lean Manufacturing, Six Sigma, Kaizen, etc.; Ability to demonstrate attention to detail; Ability to effectively present information to various people as the job requires; Ability to exhibit sound and accurate judgment; Ability to identify and resolve problems in a timely manner

Benefits

Paid time off; Extended health benefits (including dental and vision); Life and disability insurance; Retirement savings options such as an RRSP with employer contributions; Additional wellness and employee-support programs may be available
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