Professional Handyman Service Technician II

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Responsibilities

Completing Maintenance & Repairs: completing commercial and residential, small to medium maintenance and repairs, project team remodels; Making Recommendations and Managing Expectations with Customers: communicating with customers to help them understand what they need to have done and managing expectations about the scope of work and costs; Create Life-Long Customers: delivering a great experience that wows life-long repeat customers; Follow the Mr. Handyman Way

Requirements

Cultural alignment working in a flexible, fast paced, young franchise environment; Buy-in to executing the Mr. Handyman Way and delivering an exceptional customer experience; Coachable with strong organizational skills and attention to detail while demonstrating excellent communication skills with customers and team members; Meets our expectations, which include, but are not limited to delivering an exceptional customer experience while working to maximize billable hours daily; Self-manage as you'll be alone often; Speak with customers and provide excellent customer service while asking for reviews and collecting payments; Have the necessary tools, including the ability to use technology; Document the job while following the Mr. Handyman Way; Wear proper PPE as well as booties to protect our customer's home; Live within the area; Have 10+ years' experience as a paid handyman; Own your own tools; Be insurable for driving our vehicle; Complete and pass a background and driving record check; Able to lift 50 pounds independently; Able to safely work at heights and work overhead for extended periods of time; Professional appearance and maintenance of company-provided vehicle; Strong proficiency in at least three of the following: Carpentry work, Bathroom improvements, Kitchen improvements, Painting both inside and out, Drywall work minor and major repairs, General plumbing and electrical where allowed by law, Floor installation and refurbishing, Familiar with building codes

Benefits

Competitive performance based pay; Company-supplied van with gas card; Company-supplied iPad and technology support for using our state-of-the-art internal system, ServiceTitan; Company-supplied van stock, materials for jobs; A back office that takes care of filling your schedule, so you don't have to; An office team that answers all calls and helps you take care of the customers; Flexibility with hours so you can take care of life's important events; PTO - Paid Time Off; 401k - with match