Program Manager, Workforce Housing

Crusoe builds large-scale infrastructure on aggressive timelines, and the crews who build it need a reliable place to live. This role supports the workforce housing program for our construction sites from end to end. You will forecast capacity needs, lead site selection for large-scale developments, create and drive hospitality standards and oversee the operational lifecycle of our Workforce Housing facilities to a standard our teams can count on. This is a builder's job. You will design the process from the ground up, not just inherit it and ensure housing planning moves at the speed of our schedule instead of a step behind.

Responsibilities

Oversee Workforce Hub operations with a hospitality-first mindset, ensuring that the on-site experience supports labor attraction and retention through consistent, high-standard living conditions; Lead comprehensive vendor evaluations, monitoring budget, facility SLAs, and resident-experience KPIs, to ensure consistent service delivery and mandate corrective action plans when performance slips; Define and enforce a program code of conduct that ensures a safe, comfortable and healthy environment; Directly manage on-site Workforce Housing Site Coordinators, who run the day-to-day quality assurance at each Workforce Hub; Set standards and motivate Coordinators and vendors to elevate the experience and resolve on-site issues before they escalate; Translate the project labor curve into a phased bed-delivery plan, and re-plan quickly when the schedule shifts; Surface capacity, cost, and lead time gaps early with the numbers to back them up before they become site problems; Partner with construction and real estate to stay ahead of shifting housing demand; Evaluate potential site locations, lead assessments, and navigate preliminary land-use requirements to ensure development viability; Partner with Procurement on every RFP, vendor selection, and contract negotiation so sourcing runs through the right channel and budget objectives are met; Build and maintain cashflow models covering worker ramp, deposits, monthly operations fees, and per diem offsets; Reconcile modeled estimates against actuals on a fixed cadence, and flag variance to leadership before it turns into a surprise in an executive review — not after; Track program spend against budget line by line and defend the business case when questioned; Stand up new Workforce Hubs with a focus on safety, hospitality, rapid mobilization, clear communications, and day-one readiness; Build the repeatable playbooks and SOPs that let us open the next site faster than the last; Use technology to scale how we measure and report on resident experience quality so quality visibility is maintained as we scale

Requirements

A proven operator who has stood up and run complex, multi-stakeholder programs, ideally in construction, energy, hospitality, remote facilities, or large-scale logistics; Someone who builds processes from scratch, including SOPs, playbooks, reporting rhythms, and clear decision rights; Strong commercial and financial fluency, comfortable owning models, budgets, and vendor negotiations; Sharp judgment on quality and a low tolerance for "close enough" when crews depend on the outcome; A clear, credible communicator with executives who is equally comfortable onsite solving problems in person; Proven experience leading and mentoring field or site-based teams, with a focus on coaching performance and maintaining high service standards; Based in Dallas, with willingness to travel to sites as needed

Nice to have

Direct multisite hospitality, remote facility, or remote-site accommodation experience; Experience negotiating and managing large multi-year service agreements; Familiarity with large scale construction scheduling and labor curve planning

Benefits

Competitive compensation and equity packages; Restricted Stock Units; Paid time off, paid holidays & leave of absence programs; Comprehensive health, dental & vision insurance; Employer contributions to HSA account; Paid parental leave; Paid life insurance, short-term and long-term disability; Professional development & tuition reimbursement; Mental health & wellness support; Commuter benefits (parking & transit); Cell phone stipend; 401(k) Retirement plan with company match up to 4% of salary; Volunteer time off; Global travel insurance & emergency assistance; Daily meals allowance; Additional perks & programs specific to location