Program Quality Manager, Bureau of Hepatitis, HIV, and STI

The NYC Health Department's Bureau of Hepatitis, HIV, and Sexually Transmitted Infections (BHHS) within the Division of Disease Control seeks a City Research Scientist to support the Viral Hepatitis Program. The role reports to the Project Director and works with the Capacity Building unit on viral hepatitis linkage to care initiatives and the Plan to Eliminate Viral Hepatitis in New York City by 2030, including developing, implementing, and evaluating program activities and providing technical assistance to external organizations.

Responsibilities

Monitor contracts and budgets, ensuring timely and accurate invoicing in compliance with agency policies and procedures; Plan and coordinate with contractors the implementation of linkage to care initiatives program model and evidence-based practices; Analyze program data and conduct quality assurance; Engage collaboratively with internal and external stakeholders to address service delivery needs and improve program outcomes; Develop, implement and evaluate quality improvement projects to increase viral hepatitis screening, linkage to care, and treatment rates; Conduct comprehensive literature reviews and critically evaluate health research studies; Stay up to date on trends and innovations related to viral hepatitis screening, linkage to care, treatment and related topics; Contribute to the development and dissemination of program protocols, resources and tools; Maintain accurate records and prepare reports; Support the dissemination of program findings, including presentations and manuscripts; Supervise one or two staff; Contribute to Capacity Building and Viral Hepatitis Program activities; Contribute to the Bureau's racial justice and health equity activities; Complete other tasks as assigned

Requirements

Master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health (Assignment Level I); for Assignment Level II and above: a doctorate with one year of full-time supervisory, administrative or research experience, or a master's with three years of responsible full-time research experience, or equivalent education/experience (at least a master's degree and two years of the experience described in the second option)

Nice to have

Master's degree with specialization in public health, health management, or a related field; Strong working knowledge of Salesforce, REDCap, SAS, Tableau, Excel and other MS Office software; Experience and expertise in collecting, managing, cleaning, analyzing, and reporting data; Experience in project management, including planning, implementation, and evaluation activities; Ability to coordinate, engage, and foster collaboration among diverse stakeholders, including community organizations and health care providers; Knowledge of implementation science and public health interventions; Strong written and oral communication skills; Ability to work both independently and within a team; Adaptability and willingness to learn; Ability to prioritize and manage multiple tasks; Professionalism and reliability; Initiative and proactive approach to work; Knowledge of hepatitis B and C, including prevention, control strategies, and current epidemiological trends, as well as broader infectious disease expertise

Benefits

Loan forgiveness and repayment assistance programs (federal/state, where eligible); Premium-free health insurance plan; Additional health, fitness, and financial benefits based on union/benefit fund; Public sector defined benefit pension plan; Tax-deferred savings program; Worksite Wellness Program; Work from home up to two days per week, depending on position; Job security