Program Support Specialist, Assembly Solutions Group

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Program Support Specialist (Assembly Solutions Group) to join our Rexel USA team in Santa Clara, CA!

Summary

The Program Support Specialist is responsible for the management of project business for the Assembly Solutions Group. The Program Support Specialist interfaces with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project.

Responsibilities

Manage all aspects of medium to high profile/complex projects including delivery schedule, scope and/or scope creep; Be responsible for organizing all project documentation such as OMS, Drawings, Test Reports, submittal packages, and Certificates of Compliance; Proactively seek alternative methods to deliver the project on time and within budget; Collaborate in creating process designs/approaches for new processes/fulfilment methods; Support Sales, Engineering, Supply Chain, Manufacturing and Quality management, particularly with regard to documentation and records; Identify areas for improvement, suggest solutions, submit ideas, and execute on implementation; Coordinate with vendors, customers, and sales teams on pricing, order placement, claims and returned goods to ensure we are meeting customer expectations; Other duties as assigned

Requirements

3+ years of quotation, project management, or customer service experience; Track record of independent process ownership Process experience in a Quality Control setting (ISO preferred); Be willing to obtain, in process of obtaining, or currently have an active Project Management Professional (PMP) certification; High School or GED - Required; 4 Year / Bachelor's Degree - Preferred; Excellent computer skills required; Ability to prioritize and manage multiple tasks and deadlines; Excellent communication and presentation skills; Strong analytical skillset for troubleshooting technical processes; Be obsessed with continuous improvement; Familiar with reading plans and specifications, schematics and single line drawings; Ability to effectively communicate with customers and peers; Knowledge of Microsoft Outlook, Word, Excel, and Power Point

Benefits

Medical, Dental, and Vision Insurance; Life Insurance; Short-Term and Long-Term Disability Insurance; 401K with Employer Match; Paid vacation and sick time; Paid company holidays plus flexible personal days per year; Tuition Reimbursement; Health & Wellness Programs; Flexible Spending Accounts; HSA Accounts; Commuter Transit Benefits; Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.; Employee Discount Programs; Professional Training & Development Programs; Career Advancement Opportunities – We like to promote from within