Project Management Supervisor

The Project Management Supervisor has two primary job functions: to support a limited portfolio of high-touch accounts and to lead a team of one to four Project Managers, Senior Project Managers, or Project Assistants within the Business Operations department. This role is responsible for maintaining internal project management standards, developing direct reports through coaching and professional goals, and contributing to cross-departmental process improvement. The Project Management Supervisor serves as a key connection point between individual contributor execution and Business Operations leadership, supporting departmental training, process documentation, and the rollout of AI-enabled workflows across the team.

Responsibilities

Lead a team of one to four direct reports as day-to-day coach, advocate, sounding board, problem solver, and teacher; Conduct regular one-on-ones and maintain Growth Trackers; Serve as expert Project Manager on a limited portfolio of high-touch accounts; Manage processes, systems, documents, timelines, assets, billing, and cross-functional relationships; Maintain Coegi PMO structure on accounts without a dedicated Project Manager; Coordinate order processing and provide oversight of billing accuracy and budget actualization; Lead and develop departmental training; Implement and maintain project management best practices, templates, tools, and internal reference guides; Maintain working relationships with counterparts in Client Engagement, Digital Operations, and Data & Technology; Own account-assignment, project-ideation, departmental-training, and process-improvement decisions; Approve direct reports' PTO and work-from-home requests; Partner with Marketing & Innovation and BOPS leadership on rollout of AI-enabled workflows; Maintain working-knowledge certifications across primary media buying platforms and project management tools

Requirements

Three to five years of project management experience, preferably within an agency environment, with day-to-day digital campaign management, programmatic bidding, and social advertising experience; Working toward or has received a PMP certification; Advanced experience with project management tools and time tracking systems; Demonstrated experience with paid media platforms such as The Trade Desk, DV360, Google Ads, Meta Ads Manager, and LinkedIn; Familiarity with trafficking third-party creative tags and implementing tracking pixels; Superior skills with Microsoft Office Suite and Google Workspace; Demonstrated mentorship or informal leadership experience; Comfort using agency-supported AI tools and enabling adoption across direct reports; Exceptional written and verbal communication skills; Bachelor's degree; concentration in marketing, statistics, business or advertising preferred, or equivalent professional experience; Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Nice to have

Agency environment experience; Concentration in marketing, statistics, business or advertising

Benefits

Chance to be a part of a growing company; Amazing opportunities for career development; Recognition programs; Employee referral bonus; Hybrid work schedule; Fun and collaborative work environment; Casual dress code; Insurance Coverage (medical, dental, vision, life, and disability); 401(k) retirement plan with employer 4% match; Work/life benefits including mental health and wellbeing support; Flexible Time Off Policy; Paid holidays including agency soft closing Christmas Eve-New Year's Day; Paid leave options including sick leave, medical leave for self and family, and parental leave