Project & Service Assistant

This role as a Project & Service Assistant works alongside the installation and field service teams to assist in the setup, installation, and maintenance of security and surveillance systems. This role is an essential part of ensuring the successful implementation of solutions, making a direct impact on clients' safety and security. The person in this role must provide world-class service to customers, colleagues, and communities, and must remain professional, organized, detail and task oriented, as well as precise, thorough, and collaborative. The company is Convergint Federal d.b.a. SigNet Technologies, Inc. (SigNet), a systems integration company focused on physical security.

Responsibilities

Assist the installation team in the setup and installation of security and surveillance systems, including cameras, access control, and intrusion detection equipment; Participate in site surveys and assessments to gather information necessary for installation and configuration; Handle and organize equipment and tools to ensure a safe and efficient work environment; Assist in cable pulling, termination, and testing, ensuring all work complies with industry standards; Collaborate with the team to troubleshoot and resolve technical issues as they arise; Follow all safety procedures and guidelines to maintain a safe work environment; Provide support to field service technicians during maintenance and repair activities; Maintain accurate records of work completed, equipment used, and any issues encountered; Assist in training and onboarding new team members as needed; Other duties assigned within reason of current role

Requirements

High school diploma or equivalent required; 0-2 years basic understanding of security and surveillance systems is a plus and/or general electrical experience; Strong organizational skills and attention to detail; Ability to work effectively in a team and follow instructions; Physical stamina and the ability to lift heavy equipment and perform physical tasks; Excellent communication skills; Willingness to learn and adapt to new technologies and equipment; United States Citizenship; Active Driver's License; May require lifting objects weighing between 25 - 50 pounds; May require a security clearance, which Convergint Federal will sponsor, with the employee responsible for obtaining and maintaining it

Nice to have

0-2 years basic understanding of security and surveillance systems; General electrical experience

Benefits

Company Holidays and Paid Time Off; Fun & Laughter Day Off; Medical, Dental & Vision Plan; Life insurance & Disability Plan; Wellness Program; 401K Matching Plan; Colleague Assistance Program; Tuition reimbursement; Competitive salary and compensation plan; Vehicle reimbursement plan; Corporate Social Responsibility Day