Property Manager (High-Rise)

The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Arlington, VA. This metro-accessible property is part of Comstock’s growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will also be responsible for training and developing staff while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.

Responsibilities

Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities outlined in the Company org chart and Employee Handbook; Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in; Partner closely with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards; Oversee daily leasing activity, pricing strategies, concession management, and market analysis; Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with guidelines established by the Comstock Executive Team; Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals; Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries; Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards, while ensuring all manufacturer-recommended and company-required routine maintenance is completed on schedule; Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists; Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met; Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law; Perform other duties as assigned.

Requirements

High school diploma or equivalent required; college degree preferred; 4+ years of progressive experience in property management; at least 2 years managing a lease-up at a Class A or luxury residential high-rise; 2+ years of supervisory experience with proven ability to lead, motivate, and develop a team; strong financial acumen, including experience with budgets, financial statements, and variance reporting; expertise in federal fair housing and applicable state/local laws; proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools; demonstrated experience in conflict resolution, customer service, and relationship management; highly credible, trustworthy, and operates with integrity; proactive, positive leader who holds themselves and their team accountable for excellence; strong organizational, multitasking, and communication skills with attention to detail in a fast-paced, high-demand environment; outstanding mentoring, coaching, people and time management, and leadership skills; ability to hire, direct and supervise a strong team; ability to motivate team through personal character, consistency, vision, compassion, and recognition; ability to communicate expectations clearly; ability to hold team members accountable; exceptional oral and written communication, active listening, and organizational skills; ability to demonstrate flexibility in dealing with complex problems or organizational change; ability to define and resolve complex issues; ability to effectively present information and respond to questions from senior and executive level management; strong budgeting & financial skills

Nice to have

College degree preferred

Benefits

Competitive Salary with Bonus Potential; Medical, Dental, Vision, 401K Match, Life Insurance; Opportunities for Advancement within our expanding portfolio; Annual Professional Development Funds; Housing Discount; Commuter Benefits; Free Parking and EV charging; Parental Leave Program; Friendly Work Environment that values collaboration; Discretionary annual incentive program