Public Engagement Senior Coordinator

The Public Engagement Senior Coordinator is responsible for staff leadership, professional development, project performance, and client service. The Senior Coordinator helps set performance expectations, supports project execution, and provides leadership to a high-performing, growing group of employees that provide purposeful, high-quality solutions to accomplish public engagement goals for projects within several of Olsson's markets.

Responsibilities

Provides daily management and leadership for public engagement staff; Manages staff and group dynamics, directs prioritization of projects, and establishes goals aligned with team objectives; Monitors and manages group project performance, employee utilization, and workload; Oversees project management, quality control, and project execution within the group; Encourages professional development through goal setting, performance expectations, recognition, and feedback; Communicates regularly with group members to ensure accountability; Ensures high client service orientation through effective client communication; Outlines training and mentoring expectations for staff; Collaborates with other group leaders to align goals and objectives; Oversees marketing efforts for repeat clients and coordination with business development on new client pursuits, including proposal process, interviewing, and selection; Adheres to regulations and enforces safety standards

Requirements

A minimum of eight years of related experience in projects involving public or community engagement; Experience supporting public engagement efforts within the architecture, engineering, and construction (AEC) industry; Must have at least four years of experience supervising technical personnel; Strong communication, leadership and management skills; Ability to attract, develop, and retain talented staff who deliver results; Proven ability to build trust and encourage community residents to participate in change-making activities; Knowledge of current communication and outreach tools, strategies, and best practices; Strong critical thinking skills with the ability to identify and solve problems in a fast-paced environment; Willing and able to travel as needed

Nice to have

Bachelor's degree in public relations, public administration, communication, education, business, or related field; Experience in the AEC industry; You are passionate about working collaboratively with others, having ownership in the work you do, and using your talents to positively affect communities

Benefits

Competitive 401(k) match; Tailored development paths; Possibility for flexible work arrangements; Engagement in work with a positive impact on communities; Wellness program promoting balanced lifestyles; Traditional benefits package for full-time employees (health care, vision, dental, paid time off, etc.); Opportunity to participate in a performance-based bonus system