Public Safety Officer, Full Time, Second Shift

Responsible for providing support to Public Safety operations at Children's Wisconsin facilities. Duties may include, but not limited to, any or all of the following: patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service, perform inspection tours and investigate incidents, general office or record keeping tasks, verbally de-escalate and if needed, physically restrain patients or disruptive individuals, perform Weapon Screening services to prevent weapons and other prohibited property from entering Children's property, secure property/evidence as needed/directed, liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement.

Responsibilities

Patrol assigned areas of facilities and grounds by foot and vehicle; investigate unusual occurrences and perform parking enforcement; investigate and write incident reports on security-related incidents; obtain and process evidence and interview victims, witnesses, and suspects; assist Public Safety Dispatchers and dispatch personnel; answer hospital emergency lines and monitor surveillance and alarm systems; respond to emergency situations including crowd control, disturbance resolution, firefighting, medical and combative patients; perform weapon screening services to prevent weapons and prohibited property from entering facilities; secure property/evidence and liaise with law enforcement; question or detain suspicious individuals and restrain disorderly or combative individuals; badge and screen visitors, provide way finding and escort services; maintain current knowledge of CW policy and procedures

Requirements

High School graduate or GED/HSED required; 1+ years previous customer service experience required; acceptable driving record and ability to be insured by CHHS carrier; ability to successfully complete required organizational and department introductory and annual competency training; ability to read and write to complete incident reports and recordkeeping; strong interpersonal, written, and verbal communication skills; intermediate computer skills in PC software, Microsoft Word, Excel, Access, Epic, CAD, Incident Reporting, Surveillance Systems, Weapon Screening Technology; analytical skills for safety and security; ability to complete and maintain department training in physical/verbal intervention and control, use of security/law enforcement duty equipment, and clinical violent restraint devices; ability to complete and maintain testing requirements under Physical Capacity Exam (PCE); ability to respond to emergent situations with professional calming disposition; Marcus Crisis Prevention Program Certification (MCPP) required within 1 year of hire; BLS-Basic Life Support Healthcare Provider within 90 Days required; License Driver's License - State of Wisconsin required

Nice to have

Post high school course work in criminal justice or related field; 1+ years experience as uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service; 1+ years experience performing weapon screening