Public Safety Officer

Under the immediate direction of the Manager and/or Supervisor of Security & Public Safety, provides protective services to the South Shore Hospital community in a professional and supportive manner. Performs a variety of security and safety related functions focusing on the protection of patients, visitors, employees, medical staff, volunteers and Hospital assets.

Responsibilities

Provides protective services to the South Shore Hospital community; Conducts proactive patrols of the Hospital campus; Provides access control; Responds to emergent situations involving escalating and violent patients, visitors and others; Responds immediately and appropriately to all emergencies and disaster situations; Performs service related duties; Monitors the Hospital parking program; Embraces technological solutions to work processes and practices; Conducts initial investigations; Completes incident reports and other required documentation; Coordinates the snow removal effort and responds to other weather related emergencies; Fosters a 'Culture of Safety'

Requirements

Minimum of 6 months healthcare security and public safety experience required; MA Drivers (or CDL); Verification of an acceptable motor vehicle driving record, at time of hire, with annual verification required thereafter; Knowledge of community policing, risk analysis and crime prevention concepts and practices; Strong problem solving, critical and analytical thinking, good judgment with creative resolutions for positive outcomes; Ability to deal with and deescalate anxious/stressed people and manage aggression; Strong interpersonal and communication skills; positive image, tact and diplomacy required; Demonstrates results-oriented behavior; Able to recognize, acknowledge, respect and effectively interact with people of different ages and cultures; establish positive relationships; gain trust and respect of others; Work effectively both independently and in teams; Basic computer skills; use of access control, database software and communications equipment; Strong writing skills to provide and maintain documentation to support data; Aware of and adheres to safety measures for both patient and staff; Must be able to lift people/equipment, sit, walk and/or stand for extended periods of time and withstand adverse weather conditions; Valid Driver’s License - Various

Nice to have

High school diploma or equivalent preferred; 3-5 years healthcare security and public safety experience highly desirable