Public Safety Officer

Full-time Public Safety Officer position at Aurora Medical Center Sheboygan County, 3400 Union Ave, Monday-Friday 3:00PM-11:00PM, 40 hours per week, including a 40-hour New Officer Academy and 120 hours of additional site training.

Responsibilities

Provide security services with professionalism, fairness, and compassion in accordance with policies, procedures, and training; Inspire confidence in patients, visitors, and team members with a professional, approachable, and service-oriented demeanor; Comply with and enforce safety and security rules and regulations; Maintain Department uniform and equipment in good repair; Perform interior and exterior patrols, including inspections for vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and contraband searches; Assist team members, patients, and visitors; Ensure traffic control and monitor visitor conduct; Prevent, respond to, and investigate workplace violence; Respond to combative or threatening patients or visitors and team member incidents and serve as a primary de-escalation resource; Plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats; Respond immediately to emergency and crisis situations and physically intervene per training when there is potential for injury; Investigate incidents on Advocate Aurora property and complete timely, accurate reports; Address and escalate complaints to the appropriate leader; Perform liaison rounding and deliver security awareness education to team members; Liaise with state and local law enforcement and first responder agencies, including monitoring law enforcement prisoner patient guards; Maintain Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, and conducted energy weapon (Taser) use

Requirements

High School Diploma or GED; Typically 1 year of experience in a security, related public safety, or customer service area that includes responding to emergent situations and identifying and resolving potential risks; Security Officer Healthcare Certification (CHSO) from IAHSS must be obtained within two years of appointment; Valid driver's license issued by the Division of Motor Vehicle; FOID Card issued by the Illinois State Police or CCW license issued by the DOJ, needed to carry a taser at work; Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter; Illinois team members must have completed the State of Illinois 20-hour Basic Security Officer course; Demonstrated ability to exercise mature judgment and sound reasoning with a courteous and tactful demeanor; Demonstrated experience in quickly assessing dangerous situations and taking appropriate action; Demonstrated verbal and written communication ability; Ability to use a computer (Microsoft Word, Excel, web navigation, database entry); Must pass background investigation, drug screen, and pre-placement physical; Ability to defend self or others and physically restrain a person when necessary; Ability to communicate clearly by radio and telephone; Must sit, stand, walk, and drive throughout the workday and lift up to 35 lbs. occasionally; 20/20 vision in both eyes or correctable to 20/20; Must be physically fit and able to walk all areas of the facilities and grounds and assist nursing staff with lifting patients

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and financial wellness programs; Educational Assistance Program; Competitive compensation with opportunity for annual increases based on performance; Premium pay such as shift and on-call pay; Incentive pay for select positions