Public Security Officer

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Performs routine responsibilities during interior and exterior patrols to ensure safety and security. Prevents, responds to, and investigates workplace violence. Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports.

Responsibilities

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training; Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor; Performs routine responsibilities during interior and exterior patrols to ensure safety and security; Prevents, responds to, and investigates workplace violence; Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats; Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports; Performs liaison rounding duties to cultivate close partnerships with all department and units; Liaisons with state and local law enforcement and first responder agencies; May serve as a precept for newly hired officers; Maintains current department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of critical restraints

Requirements

Security Officer healthcare certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) needs to be obtained within 2 years; Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ); A valid drivers license issued by the Division of Motor Vehicles; High School Graduate or GED; Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property; Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons; Demonstrated experience in quickly assessing dangerous situations and taking appropriate action; Demonstrated ability in verbal and written communications; Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry; Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary; Ability to meet and maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints; Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs occasionally; Must be able to push/pull with 35 lbs of force; Ability to defend self and/or others in case of physical confrontations