Quality Officer - MIN

SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity.

With over 140 years of global expertise and a presence in Vietnam since 1989, SGS Vietnam supports businesses in meeting international standards and achieving sustainable growth.

Today, we operate a nationwide network of 10+ offices and laboratories , supported by over 1,600 professionals delivering trusted solutions across diverse industries.

Our services and laboratories are aligned with internationally recognized standards and accreditations, ensuring compliance with both local and global requirements.

Role's Objective

Ensure the laboratory management system is established, maintained, controlled and continually improved in line with ISO/IEC 17025:2017; ensuring impartiality, confidentiality, personnel competence, document/record control, data integrity and validity of results.

Responsibilities

Establish, maintain and continuously improve the laboratory Quality Management System (QMS) in compliance with ISO/IEC 17025:2017 , ensuring data integrity, confidentiality and validity of results.; Manage the full lifecycle of QMS documents and records, ensuring proper control, traceability, storage and availability at points of use.; Plan and conduct internal audits, manage nonconformities, complaints and CAPA , ensuring root cause analysis and timely closure.; Oversee quality control (QC) of equipment and testing activities, ensure compliance with standards, policies and updated testing requirements.; Support new test method development and validation , and manage Proficiency Testing (PT) activities with corrective and improvement actions.; Provide training and coaching to staff, maintain quality awareness and manage laboratory risks (business, environmental and operational).; Drive innovation and continuous improvement of QMS through digitalization, automation and process optimization (e-document control, dashboards, KPI reporting, Lean/5S).

Requirements

Education: University in Analytical Chemistry/Chemistry/Environment/Materials or equivalent; Experience: Prefer ≥ 1–2 years in QA/QC or laboratory operations; Experience of working under the ISO/IEC 17025, ISO 17020 Quality Management System.; Applicants must have full working rights in Vietnam . Visa sponsorship is not available for this role.; Location: Quang Ninh, Vietnam

Benefits

🌏 A truly global environment – collaborate with international teams and unlock opportunities across SGS’s worldwide network; ⚖️ Flexible ways of working – supporting balance, productivity and modern work styles; 🌱 Sustainability in action – embedded in everything we do, from operations to client solutions; 🎓 Continuous learning & development – build your skills through structured programs and real-world experience; 🚀 Career mobility – grow locally or explore international career pathways within SGS; 💙 Well-being & employee benefits – including health programs, engagement activities and exclusive SGS platform