Quality Specialist

The Quality Control Specialist is focused on process observations, analysis, audits & inspections of fabricated metal building products (doors, frames, skylights, curtainwall), & reports to the Plant Manager. This role is perfect for a self-starter with strong attention to detail who's comfortable owning issues end-to-end. As a vital member of the Quality Department, this is an opportunity to build a career with an industry leader.

Responsibilities

Own Material Discrepancy Report (MDR) investigation & resolution; Serve as the dedicated point person driving root-cause analysis & corrective action to closure on customer complaints, partnering directly with operators & supervisors; Monitor daily processes & material while conducting audits of specified quality checks; Assist with addressing reported internal quality issues; Gather, enter & analyze process data to create reports that facilitate improvement; Analyze & assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners; Serve as the calm, credible go-to for accept / rework / reject decisions on nonconforming material on the shop floor; Help modernize the plant's quality inspection documentation; Facilitate & coordinate tracking and follow-up on any rejected order, discrepancy, MDR, or complaint; Partner informally with the metal-processing side's Quality Specialist to share best practices across the campus

Requirements

Excellent written & oral communication skills; Ability to work independently with minimal supervision & maintain quality standards; Capable of working under pressure, especially while addressing customer complaints/MDRs; Ability to use standard hand measurement devices (calipers, micrometers, square & protractor), with the ability & willingness to learn other process-specific measurement instruments; Ability to read die and/or engineering drawings, blueprints, tolerances & specifications; Strong Microsoft Office skills, especially Excel, with general comfort in data entry & analysis; Commitment to working safely & supporting the facility's safety efforts; Must be capable of lifting up to 50 pounds occasionally; Comfortable being the point person on material inspection sign-off decisions; Basic process knowledge of manufacturing operations related to metal processing and/or fabrication; Prior experience with Epicor, SAP, or similar ERP/quality systems; Defect-tracking system experience; Prior blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing

Benefits

Industry competitive benefits at the lowest cost to the employee; Work-life balance – PTO and holidays, including floating holidays you can choose; Pay-for-performance culture with potential for annual raises and bonuses; Training – We will equip you with the knowledge and skills you need to succeed