Ranger

Type: Permanent Full-Time, Max -Term Contracts and Casual Opportunities Available

Salary: $92,526.11 – $97,395.79 p.a. + 15% penalties (based on experience)

Help Create Safer Communities Through Conversation, Judgement and Influence

At the City of Stirling, our Rangers are much more than law enforcement officers.

They are problem solvers, relationship builders and trusted community representatives who help people navigate challenging situations every day. We are looking for people who can listen first, make good decisions, de-escalate conflict and work collaboratively with residents, businesses and visitors to achieve practical and lasting outcomes.

This role will suit someone who is confident working in complex situations, comfortable operating in the grey, and able to balance legislative requirements with common sense, empathy and sound judgement.

If you believe that education, communication and positive community outcomes should come before enforcement wherever possible, we'd love to hear from you.

About the City of Stirling

The City of Stirling is Western Australia's largest local government, serving more than 243,000 residents across a diverse and vibrant community. Our Community Safety team plays a critical role in supporting safe neighbourhoods, protecting public spaces and helping residents navigate a wide range of community issues.

We are committed to building a team that reflects the community we serve and welcome applicants from a variety of professional backgrounds who can bring fresh thinking, diverse experiences and strong people skills.

What You’ll Be Doing

Every day looks different.

You might spend your morning helping resolve an ongoing neighbourhood concern, your afternoon educating residents about responsible pet ownership, and your evening supporting community safety patrols.

Your focus will be on

Click here for the Position Description

What Success Looks Like

The most successful Rangers in our team are not necessarily those who issue the most infringements.

About You

We're less interested in where you have worked and more interested in how you work.

You may come from law enforcement, community services, customer service leadership, emergency services, local government, housing, compliance, youth work, security, military service, mediation, social services or another people-focused profession.

What matters most is your ability to work with people.

Responsibilities

Building positive relationships with residents, businesses and community groups; Resolving concerns before they escalate into larger issues; Investigating and responding to community safety requests and complaints; Educating the community on local laws and responsible behaviour; Supporting positive compliance through engagement, influence and problem solving; Managing animal-related incidents and supporting animal welfare outcomes; Undertaking patrols of parks, reserves, streets and community facilities; Applying local laws and legislation fairly, consistently and professionally; Working collaboratively with colleagues, emergency services and external stakeholders; Using technology and reporting systems to support decision making and service delivery; Build trust with their community; Remain calm under pressure; Use discretion and sound judgement; Resolve conflict professionally; Influence positive behaviour through communication; Are comfortable making decisions where there is no obvious right answer; Balance community expectations with legislative requirements; Achieve practical outcomes that benefit all parties; Know when education and engagement are more effective than enforcement

Requirements

Strong communication and interpersonal skills; Sound judgement and the confidence to make difficult decisions; The ability to navigate complex situations with professionalism and discretion; Demonstrated experience de-escalating challenging interactions; Strong negotiation and conflict-resolution skills; A community-first mindset; Emotional intelligence and resilience; The ability to build rapport with a diverse range of people; A collaborative and solutions-focused approach; The ability to remain calm and effective in unpredictable situations

Nice to have

ROCS 1 and ROCS 2 (Regulatory Officer Compliance Skills); Previous Ranger experience; Experience within local government; Experience in compliance, investigations or community safety; Animal handling or animal management experience

Benefits

15% shift loading; Free membership to City recreation centres; Superannuation matching contributions; Ability to purchase additional annual leave; Up to 5 weeks annual leave; Festive shutdown leave over the Christmas/New Year period; Wellness Day entitlement; Access to a commuter use vehicle for work-related use