Receptionist

As a Receptionist, you will play a key role within the Receptionist team. Reporting to the Assistant Receptionist Supervisor, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.

Responsibilities

Manage the telephone console, receive and divert incoming calls; Receive, greet, guide visitors including co-ordination with employees; Responsible for maintaining telephone registers; Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times; Administer meeting and conference room bookings; Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels; Monitoring and ensure pantries and mailroom are clean and tidy; Maintain records for office supplies and services order expenses and assist in invoice processing; Co-ordinate the printing of business cards; Responsible for ensuring availability of magazines/ brochures and directory signage; Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency; Provide assistance in general administrative activities and any other duties as assigned by; Co-ordinate and assist with local office events; Contribute information of inclusion in the Monthly Report submitted to; Utilize the systems of to effectively manage contractors and report on their performance; Ensure compliance of regulations / requirements of management

Requirements

Diploma or above with relevant experience; Certificate in Secretarial, Business Studies, or equivalent; Computer literacy is a definite pre-requisite; Good command of English and Chinese

Benefits

Group Insurance Plan; Annual Leave; Labor Insurance; National Health Insurance; Employee Welfare Committee; Employee Assistance Programme (EAP)