Regional Operations Director

Join IVX Health as Healthcare Operations Leader in the Bay Area! Transform patient care across our centers in Fremont, San Jose, & Sunnyvale! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the South Bay market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

Responsibilities

Lead market operations; Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience; Support P&L for your market, ensuring strong financial and operational performance; Act as an escalation resource and problem-solver for operational and clinical challenges; Recruit, mentor, and grow a team of center-level staff; Oversee staffing, scheduling, and payroll, driving productivity and accountability; Foster a collaborative, patient-centered culture focused on continuous improvement; Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers; Support the launch and operational success of new infusion centers; Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers; Build and maintain strong relationships with key referral sources and vendor partners; Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance

Requirements

Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience); Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management; Experience managing a P&L and leading clinical and administrative teams; Proven ability to drive operational excellence while delivering exceptional patient experiences; Strong interpersonal, communication, and organizational skills; Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)

Benefits

Commissions/Bonus; Medical, Dental, and Vision Coverage; Prescription Drug Coverage and Telemedicine Services; Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options; 401(k) Retirement Plan with Company Match; Life, AD&D, and Disability Insurance; Accident, Critical Illness, and Hospital Indemnity Coverage; Fertility and Family Planning Support; Tuition Reimbursement and Certification Assistance; Continuing Education and Professional Development Resources; Employee Assistance Program and Wellness Support; Paid Time Off; Volunteer Time Off and Charitable Giving Match; Employee Referral Bonus Program