Regional Sales Manager

Benchmark is seeking a talented Regional Sales Manager (RSM) to contribute to company success by developing leads, establishing productive customer relationships, building, and closing business to achieve targeted sales goals. Successful candidates will demonstrate an entrepreneurial and positive attitude combined with the appropriate technical and inter-personal skills. They will be a motivated self-starter, with a strong desire to achieve personal and professional growth. The RSM will have a solutions selling approach to customer projects and be comfortable working in a team selling environment in support of closing business.

Responsibilities

Identify and pursue new business opportunities through research, cold outreach, networking, and industry events; Conduct customer visits to explore growth potential and increase sales; Assess customer needs and propose customized product solutions; Prepare and deliver technical and commercial proposals; Serve as the main point of contact for distributors and end users; Resolve customer inquiries and complaints efficiently and professionally; Assist with logistics, customs processes, order tracking, and delivery coordination; Thoroughly document all customer details and sales progress in Salesforce CRM; Guide customers in the design, installation, and setup of transverse jaws for packaging machines; Troubleshoot sealing issues and recommend performance improvements; Collaborate with the internal engineering team for product modifications and design approvals; Communicate customer feedback to engineering and production to ensure timely deliveries; Assist with administrative duties such as invoicing and documentation; Coordinate with logistics to meet customer-specific shipping and delivery requirements

Requirements

2–5 years in technical support, maintenance, or roles related to packaging machinery (e.g., horizontal/vertical form-fill-seal machines, transverse jaws); Solid understanding of packaging machine components and mechanical systems; Ability to interpret and validate technical drawings; Ability to accurately measure and document mechanical components; Strong analytical and problem-solving skills, particularly with sealing issues; Excellent communication, customer service, and negotiation skills; Effective liaison between clients and internal departments; Self-motivated and comfortable with frequent travel (50% +/-)

Nice to have

CAD experience (AutoCAD, SolidWorks) is an asset

Benefits

Comprehensive medical/dental programs; Life insurance; Generous paid time off program; Retirement savings plan with company match; No waiting period for benefits (eligible on first day of employment); Growth opportunities