Relationship Banker Business Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Relationship Banker within PNC's Retail Branch organization, you will be based in Orange, NJ. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

Responsibilities

Acquires and expands share of wallet for Consumer and Business Banking opportunities under 2MM in sales revenue; Achieves business results through leadership of and productive collaboration with a wide range of ecosystem partners; Responsible for proactive lead generation and appointments conducted inside and outside of branch; Delivers a differentiated client experience from acquisition through onboarding and servicing; Manages and grows Business Banking relationships under 2MM in sales revenue; Generates quality referrals to ecosystem partners; Develops ecosystem leadership inside and outside of the branch as a COI; Works across a broad range of ecosystem partners, including PNCWM, PNC Private Bank, Business Banking and Mortgage; Differentiates client experience through advanced conversation skills; Delivers client well-being through tailored solutions aligned with clients' wholistic needs, including deposits, lending, cash management, payments, and investing; Works with branch team to identify consumer and business banking opportunities and create referrals; Works closely with the Branch Manager and Business Banker to follow up on independent opportunities; Creates client loyalty and grows client share of wallet through a differentiated client experience; Performs lobby engagement activities; Educates clients on options for managing financial transactions by leveraging technology, tools and resources; Manages risk through adherence to all policies and procedures; Participates in branch daily operations

Requirements

University/college degree with < 1 year of professional experience and/or successful completion of a formal development program; comparable combination of education, job specific certification(s), and experience (including military service) may be considered; Bachelors; no required certifications; no required licenses; Banking Products; Business Acumen; Customer Experience Management; Digital Awareness; Effective Communications; Managing Multiple Priorities; Matrix Management; Prospecting; Selling; Understanding Customer Needs

Nice to have

Accountability; Banking; Client Loyalty; Customer Experience (CX); Customer Service; Identifying Opportunities; Leveraging Technology; Proactive Sales

Benefits

medical/prescription drug coverage (with Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; robust wellness program with financial incentives; maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year depending on career level and years of service