Research Manager

About Metaforms

Metaforms is redefining how market research gets done. Our AI platform helps the world's leading research agencies — Dynata, Savanta, Borderless Access — scale 10x faster without sacrificing quality, automating survey programming, data processing, and project management.

- 1,000+ surveys processed monthly
- Serving Fortune 500 companies
- Backed by $9M Series A, scaling fast

The Role

We're hiring a Research Manager who lives and breathes primary research — someone who can pick up a business problem and turn it into a sharp questionnaire, then turn the data back into an insights report a client actually acts on.

You'll own research quality end-to-end at Metaforms: designing and reviewing questionnaires, sense-checking data, and building reports that hold up to client scrutiny. You'll also be the research conscience for our product and engineering teams — making sure the AI we build actually reflects how good research gets done, not a shortcut version of it.

Responsibilities

Design questionnaires from a brief: objectives, sampling plan, screener logic, scale choice, routing — the full craft, not just clean-up; Review and QA questionnaires and data for methodological soundness (bias, leading questions, sampling issues, logic errors); Turn survey data into insights reports and decks that make a clear, defensible argument — not just banner tables; Be the domain expert other teams call on for “is this research right” — Product, Engineering, AI teams included; Partner with Product & Engineering to make sure AI-powered research tools (auto-programming, auto-tabbing, auto-reporting) meet the bar a good researcher would hold them to; Test and give structured feedback on new tools/prototypes before they ship; Train and calibrate other researchers and tech teams on research standards and edge cases

Requirements

5+ years in market research, with real ownership of questionnaires and insights reports — not just fielding or coordination; Strong grounding in questionnaire design, sampling, and methodology; Can independently write an insights report that tells a story, not just describe charts; Sharp eye for what's wrong with a survey or a dataset; Comfortable being the person who says "this isn't good research" to a client or a product team

Nice to have

Experience working alongside survey programmers / DP teams; Hands-on with Excel, PowerPoint, and a BI/viz tool (Tableau, Power BI, Displayr, Crunch.io ); Curiosity about how AI changes research ops — not required to be technical, just not allergic to it

Benefits

Work at the frontier of AI-powered market research; Your research judgment directly shapes the product, not just a project; Zero-bureaucracy culture — speed, quality, customer impact; Series A funded, scaling fast; Full family health insurance; $1,000 USD/year for skill development; Dedicated mentor/coach support; Free lunch & dinner at office; Monthly food/snacks allowance