Residential Concierge

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico is searching for a sharp, confident, and service driven Concierge to join our team. This is your chance to combine exceptional guest service with operational vigilance in a role where no two days are the same.

What you’ll do

Hours: 42 hours per week, 12 hour shifts from 7am-7pm 4 days on followed by 4 days off.

Salary: £30,000

Responsibilities

Be the first line of security and service across all entrances; Follow emergency procedures with precision; Keep the team connected through clear radio communication; Liaise with authorities when incidents arise; Carry out routine patrols and uphold building standards; Manage access controls, alarms, and CCTV; Coordinate rapid responses with on site teams and emergency services; Maintain accurate logs and incident reports; Act as the central hub for emergency communication; Oversee and verify vehicle access to the loading bay; Inspect deliveries and ensure safety compliance; Support tenants and drivers for smooth, safe unloading; Assist with internal logistics and movement of goods

Requirements

A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.; If you thrive in a role that blends professionalism, vigilance, and exceptional service, we want to hear from you.

Benefits

Excellent holiday allowance; Pension contributions,; Life insurance; Enhanced annual leave; Recommend a Friend Bonus Scheme; Thank you voucher scheme.; 24-hour personal helpline for employees, providing counselling & information services.; Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.; Our Training Academy provides excellent training and development opportunities for our people.