Restaurant and Bakery Shift Leader

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! Summary of position: A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.

Responsibilities

Support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards; Take a hands-on leadership role in the restaurant to deliver hot food, served fast, by friendly people, outstanding image and cleanliness, 100% guest satisfaction; Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and local health department regulations; Perform/assist all functions for all positions in the restaurant under certain circumstances; Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges; communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team; Execute your plan to lead a great shift, maintain standards, keep the team positive, organized and focused, and take immediate action to correct any food or service issues; Measure the results of the shift against your plan, ensure the restaurant is ready for the next guest and for the next shift, and communicate with management regarding employee performance, guest concerns, food or maintenance issues

Requirements

High school diploma; 1-year experience preferably in the food service industry; extensive standing and walking for up to 8 hours; ability to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; ability to communicate clearly; exposure to heat, steam, smoke, cold; reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet; high level of mobility/flexibility in space provided; time management skills; ability to read, write and perform addition/subtraction calculations; ability to control and utilize fingers to write, slice, chop and operate equipment; ability to fit through openings 30” wide; ability to work irregular hours under heavy pressure/stress during busy times; bending, reaching, walking; carrying trays of food products weighing about 50 pounds for distances up to 30 feet; lifting up to 50 pounds; exposure to dish and cleaning chemicals; must be at least 16 years of age

Nice to have

Some college or degree preferred; food service industry experience preferred

Benefits

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; 401k, Health Savings Account; Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance; Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More