Retail Display Installer – Technology

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles. Strong communication and organizational skills are essential, as you manage your schedule to complete work within established timelines, build store-level relationships, and ensure top-quality execution on every project.

Responsibilities

Install, assemble, and update retail fixtures, shelving, endcaps, and displays; Complete retail resets, store build-outs, remodels, and display repairs; Follow planograms (POGs), schematics, and client-specific merchandising directives with accuracy; Install and service TVs, interactive displays, kiosks, and other retail display equipment; Update operating systems and software on display devices; Install and replace graphics, pricing cards, SD cards, and other marketing materials; Troubleshoot and resolve hardware and display issues to ensure equipment is functioning properly; Capture and upload photos to document completed work using a mobile device; Maintain a clean, organized, and safe work area while representing the client professionally; Respond to field services management within 24 hours; Keep availability updated and accurate; Fully complete all assigned jobs on or before scheduled end dates; Complete necessary forms/images/surveys associated with each job before leaving the job site; Conduct break-fix repairs to ensure displays and fixtures are fully functional; Participate in early morning installations and installations involving a team of 2+ people; Manage virtual software and ensure successful execution of related tasks and timelines; Contribute to team success by assisting other members as needed; Adhere to timelines for accurate timecard submission and report anomalies daily; Work independently in a fast-paced environment; Participate and complete training and certification programs; Track, record, and communicate activity via designated systems/workflows; Accept and schedule all assigned jobs within 48 hours of receipt; Build and maintain strong relationships with shared services team, clients, retailers, and stakeholders; Ensure customer and client satisfaction according to KPIs

Requirements

Comfortable using hand tools and technology; Valid driver's license, current auto insurance, and a reliable personal vehicle; Ability and willingness to climb ladders up to 10 feet; Ability to safely lift and carry up to 60 lbs; Ability to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks throughout the day; Willingness to travel up to 90 miles from your residence in any direction to complete service assignments; Must provide and use the following tools: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter); Smartphone with a current operating system and active data plan; Must be comfortable downloading mobile apps, following digital work instructions, and uploading photos to document completed assignments; Must be 18 or older; Must be authorized to work in the United States; Flexible availability Monday through Friday; Weekend and holiday availability as needed; Early morning and late-night availability as needed; Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period; Effective communication abilities via phone, text, and email; High school diploma or equivalent is typically required; Must own an Android or Apple mobile device to upload photos and data; Must complete all training assignments and tasks within a designated time frame; Reliable transportation

Nice to have

Previous retail or merchandising experience; Installation and merchandising experience; Proficiency with hand and power tool usage; Ability to follow planogram (POG) directives and secondary communication

Benefits

Next-day pay on demand with DailyPay; Paid drive time and mileage reimbursement; Monday–Friday work schedule - no weekends required; Most major holidays off; Paid training; Flexible field assignments with a variety of retail clients and projects; Opportunity for ongoing assignments based on availability and business needs; Paid holidays; Long-term career pathing options; Personal development opportunities; Professional stretch assignments